Shipping policy
Shipping Policy
At Morokiees, every cookie is handcrafted in small batches and baked fresh to order. To ensure your cookies arrive at their best quality and freshness, we ship only at the beginning of the week, avoiding unnecessary weekend delays with shipping carriers.
Shipping Schedule
We currently ship orders every Monday and Tuesday.
- Orders placed on Monday will be shipped on Tuesday.
- Orders placed on Tuesday before 12:00 PM (Eastern Time) will be shipped the same Tuesday.
- Orders placed after 12:00 PM (Eastern Time) on Tuesday, or anytime from Wednesday through Sunday, will be shipped on the following Monday.
This shipping schedule helps ensure your cookies spend as little time in transit as possible and arrive fresh for you to enjoy.
Processing Time
Because every order is made to order, please allow time for baking, packaging, and quality inspection before shipment. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Carriers
Orders are shipped through trusted national carriers. Delivery times may vary depending on your location and the carrier’s operations.
While we do our best to ensure timely delivery, Morokiees is not responsible for delays caused by weather, carrier disruptions, holidays, or other circumstances beyond our control.
Delivery Information
Please ensure that your shipping address is accurate before placing your order. Morokiees is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses.
Freshness Commitment
Our shipping schedule is carefully designed to protect the quality of every cookie we make. By shipping only at the beginning of the week, we reduce the risk of packages sitting in carrier facilities over the weekend, ensuring your Morokiees experience is as fresh and delicious as intended.